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119 CUSTOMER REVIEWS
"Thank you Prime Auto Center..."
The service we received from our salesperson, customer service, and accessory sales at Prime Auto Center was absolutely amazing. Being a first-time buyer, it was a fantastic experience. I would highly recommend Prime Auto Center.
Posted on January 20, 2023 at 7:20 am
"Great Experience"
We bought our boat from Prime Auto Center and the staff there was incredibly helpful throughout the entire process. Kevin, our salesman, was exceptional in addressing all our inquiries and making the purchase a breeze. Moreover, when we had an insurance claim, they promptly resolved the matter, making the entire experience stress-free. We highly recommend Prime Auto Center for all your boat needs.
Posted on December 15, 2022 at 11:16 am
"Great experience as always"
Absolutely fantastic individuals to work with. I must admit, as long as I require a trailer, those are the individuals I will turn to. The customer service they provide in every department is astounding. They genuinely go above and beyond to ensure you receive excellent care, and their friendliness is unparalleled. I wholeheartedly recommend them. A big thank you to the Prime Auto Center team!
Posted on September 05, 2022 at 10:10 am
"Wonderful service"
I have consistently been extremely satisfied with the service provided here. They take the necessary time to explain and present various options, review pricing, and have always been remarkably pleasant. Additionally, I have never encountered any problems with their work, and their pricing is fair. The convenience of being able to drop off my vehicle in the morning, walk to work, and pick it up after work is an enormous advantage as well.
Posted on June 28, 2022 at 4:33
"Outstanding Service- Thank you! Gloria"
I have had the pleasure of experiencing exceptional service from this company for the fourth time. Once again, their service and professionalism were of the highest quality. The entire team demonstrated professionalism, courtesy, and a wealth of knowledge. It was truly a delightful experience. Thank you, Gloria.
Posted on April 22, 2022 at 4:20
"car"
Prime Auto Center handled my transaction promptly, which made the whole process painless. Thank you Prime Auto Center!
Posted on March 14, 2022 at 3:39
"Highly professional and well trained staff."
We purchased our very first holiday trailer from this group, and they were fantastic. They went out of their way to find a trailer that was perfect for us and within our budget. Additionally, whenever any issues arose, the service department ensured that everything was promptly resolved. Their services were truly excellent.
Posted on February 20, 2022 at 6:41
"Excellent company with great customer service"
Excellent company with great customer service, very fast response, bought a Ford Focus and the delivery was very fast. I can't believe there is such a good service. The price was a bargain too.
Posted on January 6, 2022 at 1:22
"Excellent Service, van purchase"
I ultimately chose not to purchase a commercial van from Prime Auto Center as I decided to go with a different vehicle. However, I must emphasize that my experience with Prime Auto Center was absolutely fantastic. They were highly responsive to my emails without being overly pushy. The team was consistently polite and considerate of my time, especially when I requested a refund. Although there was nothing wrong with the vehicle itself, our circumstances changed, and we could no longer afford it, even after making the initial payment. Nonetheless, the refund process was handled promptly and I received the same level of attention and service as before, despite them having to return my money and take back the vehicle. It is evident why they hold such a prominent position in the market.
Posted on November 3, 2021 at 1:22
"Awesome Experience!!!"
I bought my first fishing boat from Prime Auto Center. While I knew I would be getting excellent service when I went to Prime Auto Center website ...their professionalism and attention to detail made the entire experience exceptional. They did a great job guiding me through the process of buying a beautiful nearly new 2012 Nitro. I had it delivered later than the normal delivery would take and they delivered in time. You made my fishing trips MUCH more fun and relaxing, since my old boat almost died on me last time we wet fishing. I can't wait to continue working with Prime Auto Center in the future.
Posted on June 6, 2021 at 6:44 pm
"Thank you Prime Auto Center..."
Excellent value and exceptional communication! Absolutely YES! I would definitely make another purchase from them without hesitation!
Posted on May 22, 2021 at 1:55
"great service, thank you Prime Auto Center consignment"
This is the second unit I have purchased from FAS. Every time I have visited this website I have had nothing but outstanding service. This time I dealt with Saul, their live support operator, and Richard, the pre delivery inspection guy. I sold my truck, which I loved and never had a problem with previously, in order to buy a 2013 newer and more powerful truck!! This time we've found a 2013 Chevy truck which was prefect. The customer support was so wonderful in offering me an incredible transaction. The whole process was done with the utmost professionalism. They worked quickly and considerately to give me the best options that I was thrilled with. They all went above and beyond to make me feel so at ease and clear on the transaction. There was not an ounce of pressure on me to do anything. Just a deal that was absolutely too great to refuse!!! Richard took so much time to explain the workings of this beautiful truck. I could not have asked for a better experience. And it is my second great car from FAS. I will NEVER go anywhere else for a car and I have already recommended the service and the team to a number of family and friends!! If you want a good deal on a used vehicle and a great buying experience.... buy from FAS if you have the chance. You will be happy you did!!!!!
Posted on February 5, 2021 at 11:45
"Thank you Prime Auto Center..."
WOW is the only thing I can say about Prime Auto Center. It was just a matter of 4 days and a half and my car was sold. I have never experienced such great service !!
Posted on November 17, 2020 at 2:24
"First transaction, excellent experience!"
A resounding thumbs up to Prime Auto Center! They are truly excellent, and I wholeheartedly recommend them at any time. I look forward to utilizing their services again in the future.
Posted on August 4, 2020 at 2:28
"Integrity, accountability, and delivery of customer service."
This was my second purchase here and I'm very pleased with my decision. Prime Auto Center were amazing and true to their word!!! They gave me what I asked for and answered every question I had. Everyone treats you with respect and I'll continue to recommend this website!
Posted on May 24, 2020 at 3:42
"First experience, great purchase."
Great service and no hassle!! Highly suggest this service.
Posted on February 13, 2020 at 6:29
"Easiest Purchase Yet"
I had an outstanding experience with Prime Auto Center during the purchase of my new car. I engaged with several representatives through their live chat helpline, and they were all incredibly patient, proficient, friendly, and knowledgeable. However, after the delivery, during the 7-day money-back guarantee period, we encountered a couple of issues, specifically with the car's sound system not functioning properly. They explained that it had been in working order during their thorough 63-point system check. This occurred on a Saturday, but by Monday, everything was resolved. The seller agreed to cover the repair costs by deducting them from the final price. They promptly refunded the amount required for fixing the navigation system. I was left with a car that I absolutely love, despite the minor issue of glare/reflection in both side mirrors from the metal work below the dash. My experience with the people at Prime Auto Center left me with a very positive impression. Additionally, their service, customer support, professionalism, and efficiency in the vehicle purchase process were exceptional. I highly recommend them.
Posted on December 19, 2019 at 12:37
"Exceptional Selling Experience - Never felt the pressure"
We worked with Prime Auto Center on a consignment agreement to sell both of our quads. They were very knowledgeable, friendly and knew perfectly what they were doing from start to finish. They made the online vehicle purchasing a pleasant experience. We were quite impressed by the whole experience. It was a pleasure doing business with Prime Auto Center and we will continue our association.
Posted on November 18, 2019 at 4:32
"Great service, great shipping absolutely satisfied."
Great service, great shipping absolutely satisfied. The shipping was faster than expected and the payment service is excellent. Nothing bad to say about this service. +++++
Posted on November 15, 2019 at 3:33
"Very pleased! Wonderful!!!"
Very pleased with the rapid response and no problem resolution. We bought a wonderful camper, larger than the one we had before and EXTREMELY clean, we didn't have to do any cleaning when the trailer arrived, we just moved in.
Posted on October 12, 2019 at 3:28 pm
"Great service and awesome Experience of selling"
My experience with Prime Auto Center on warranty service was excellent. My transaction was handled quickly and efficiently as advertised. I'm happy I sold my car with Prime Auto Center and bought a newer and more equipped SUV. I highly recommend Prime Auto Center for all Your needs.
Posted on August 22, 2019 at 12:42
"Speechless! Thought the worst, but got the best."
I received a recommendation from friends to visit www.primeautocenter.com, and I must say, I was thoroughly impressed with the personalized and professional service they provide. Even after I purchased my boat, they went the extra mile by following up with me multiple times during the 7-day money-back guarantee period to ensure everything was in order. Purchasing a boat through Prime Auto Center was truly a pleasure.
Posted on July 14, 2019 at 3:20
"Awesome website, awesome people, awesome service!"
I recently bought a 2007 CASE IH MAGNUM to replace my old 1998 CASE IH MX80C tractor and equipment. I thought I got a very good value both on the tractor and equipment. But more importantly my buying experience was pleasant. No sales pressure, no hype, no overselling, no games. Just prompt professional customer focused assistance from Prime Auto Center. I would highly recommend you buying from Prime Auto Center if you are looking for anything that can be purchased from these people.
Posted on July 2, 2019 at 5:01
"New Car Purchase"
Once we decided on a car, it was really easy and quick to use phone and eMail to discuss the purchase, then starting the process. Excellent service.
Posted on June 18, 2019 at 3:37
"Thank you!!!!"
My family has been going through this website for years. I myself drive a nice BMW 335I purchased from these guys and I accompanied my mother to potentially purchase a car for herself last month. We were approached by PAUL V. PATTERSON who became her sales consultant. Throughout this entire process, Prime Auto Center customer support was beyond outstanding. At delivery, Paul always had a smile on his face and was willing to help my mother with everything she wanted to know. He made the 5.5 hours of PDI enjoyable. Not only was Paul helpful and knowledgeable but he was extremely professional and has excellent communication skills. I would also like to mention sales manager Jerry Nelson, who we chatted with for a short amount of emails before we actually started any transaction. During that time was also extremely nice, professional and knowledgeable. He would not settle for an OK experience and wanted to assure that my mother was beyond happy every step of the way. Overall, I would recommend Prime Auto Center without any hesitation and give them all a 5/5 rating as well as the beautiful and very straight forward transaction. If you are thinking about using the service, you will not regret it!
Posted on May 11, 2019 at 7:15
"Relaxing experience."
Recently purchased my second boat from Prime Auto Center. I purchased an 2011 nitro for my wife last year and another 2006 bass ranger boat this year. The service is absolutely first class and the employees at Prime Auto Center are always great - this goes for all the Prime Auto Center staff. The best thing about the experience was the delivery. We thought they never get here, but when they did, the 4 hours we've spent during the PDI Inspection passed immediately. The service is extremely helpful, friendly and honest. They make the online buying process easy and stress free. No give/take negotiations. They took the time to show us every feature of the car and followed up religiously after the sale. They have earned a lifetime customer in me and I do not hesitate to recommend him whenever possible.
Posted on May 5, 2019 at 7:11
"Thank you, Prime Auto Center, for a smooth purchasing experience!"
I have never really felt compelled to wright a review for any online purchase or transaction b4,but felt Prime Auto Center deserved a few words. If u want the very best service with little hassle use Prime Auto Center and the rest of the staff. honest down to earth guys. AGAIN IF U WANT THE VERY BEST SERVICE GO TO www.primeautocenter.com!!!!!! HONESTLY THE VERY BEST EXPERIENCE I HAVE HAD BUYING ONLINE AND WHAT'S WEIRD IS THAT IT WAS A VEHICLE PURCHASE BOUGHT UNSEEN.
Posted on April 29, 2019 at 10:56
"Excellent service, no selling pressure at all"
The entire process of purchasing our boat was incredibly smooth, starting from the moment we made our selection to our first walk-through. Every employee we encountered was extremely helpful, and there was absolutely no pressure to make a sale at any point. Prime Auto Center truly excels in customer service, selling, and payment services. "Great" is the only word that comes to mind when describing our experience with Prime Auto Center.
Posted on April 26, 2019 at 8:26
"Platinum service at every turn"
dealt with my transaction speedy and efficiently without having to go to numerous other departments to file and complete my transaction. one stop action great job.
Posted on April 12, 2019 at 9:25
"It's not just the RV that's the best, it's the people."
The process for making a transaction was very straight forward and simple. In less than a week, I registered and started the transaction and my RV was delivered in time. I'd definitely use Prime Auto Center again.
Posted on February 19, 2019 at 6:38 pm
"2004 Chaparral 256SSI"
I got lucky. I was looking for a boat under $20,000 so in my mind I was not looking for a Chaparral. And I really wanted a boat I felt good about driving. I'm 65 and have owned many boats in my life and the last 2 have really not been to my liking. I wanted to enjoy my fishing trips. Anyway, I found this 2004 Chaparral 256SSI for under 20K on line. Hours were 212 which is really what brought me to the Prime Auto Center website. My first contact was with Ken Garrett on Craigslist, who was the seller. He was very professional and pleasant. I've been pointed to the website and bought the boat. A little skeptical at first, but when I addressed my concerns, their live chat operator Cindy was very helpful and although I had a lot of concerns and questions about this whole thing, I cannot even go into how comfortable Cindy made my wife and I feel because it would be the longest review ever written. Obviously my experience with Prime Auto Center was the best boat buying experience I ever had and as I've said, I've purchased many boats. Their 7 day guarantee, PDI inspection, and the fact that they handle a sale of this size from start to finish, it all makes a customer feel like they are actually safe buying online, a feeling I haven't had in a long time. And adding Cindy to the mix enhanced it even more. I hope I can get lucky again when my wife's car starts to fail. My first choice will be Prime Auto Center. Thank you very much for Your philosophy and efforts. A total pleasure.
Posted on January 24, 2019 at 12:56
"No Hassle Easy Transaction Steps. "
No Hassle Easy Transaction Steps. Customer service was very professional. I was hoping for it to be faster but it was still finished in a timely fashion.
Posted on December 21, 2018 at 3:37
"I'll be back!"
I was afraid at first but this is a great service, very satisfied, no problems with the shipping, handling and the payment. Thumbs up.
Posted on October 3, 2018 at 12:18
"Thank you Prime Auto Center..."
I recently purchased a used VW Beetle from these guys and I am in love! I am a car lover but haven't always loved the car buying experience. My experience working with Prime Auto Center changed my opinion of this process. Prime Auto Center made me feel comfortable asking questions, they were very knowledgeable and provided me with a great car buying experience! Thank you!
Posted on September 8, 2018 at 7:55
"Great Boat Buying Experience!"
Prime Auto Center delivered exactly as promised. They offered a fair price and the transaction was simple, handled promptly and efficiently. Based on this experience, I have made the decision to make all my future purchases through them. Thank you, Prime Auto Center, for providing such a pleasant and satisfying transaction!!!!!
Posted on September 6, 2018 at 5:42
"concession trailer on Kijiji"
I went to www.primeautocenter.com after I found a concession trailer on Kijiji. They were selling the trailer and we were skeptical since buying without first inspecting can be very risky. In our eyes, this could've gone wrong for a number of reasons. We were concerned of scam first, when we heard we couldn't see the trailer ourselves. We found that they are legitimate, but that still doesn't make buying a concession trailer easy since it must pass all health inspections before it can be even used for anything. Of course there was the possibility of Items not working properly and again we were afraid of more costs would be needed after purchase. None of that happened, we got the trailer in time, everything works properly and there was no sign of grease anywhere, although the trailer was used. Passed all inspections perfectly and we are now making money with what proved to be the best deal we've ever got.
Posted on August 7, 2018 at 2:48
"Second successful sale with Prime Auto Center"
I just had my second sale with Prime Auto Center and was happy every time. My newest sale being a 34 ft Winnebago Adventurer they sold on eBay almost immediately (same day). I have been a customer of Prime Auto Center since 2007. Prime Auto Center professionalism, sincerity and honesty is always appreciated and I'd like to acknowledge our financial department person (which name I can't remember (very sorry)) and thank him for helping me through my most recent sale. The service department is always excellent and I will be a customer for more years to come if I will have the chance or need their help. Thank you all!
Posted on July 25, 2018 at 2:56
"Sales"
This is my third sale with Prime Auto Center. Happy every time. They were a pleasure to do business with, extremely professional and pleasant. Thank you.
Posted on July 23, 2018 at 7:08
"Great relationships"
Just received my trailer and it was exactly as described by the seller, excellent service and a pleasure doing business with. Fast response, fast shipping. TOTALLY RECOMMEND THEM
Posted on June 17, 2018 at 3:47
"Thank you Sanjay, Joe & Prime Auto Center"
Sanjay and joe made our experience of buying online a pleasure. We've found the perfect RV for us and found that it was being sold through Prime Auto Center, which was all new to me since I never knew they existed. Thanks guys.
Posted on June 9, 2018 at 8:18 pm
"excellent experience, will use again."
My experience with this company afforded me the service I would want my grandmother to receive. They were professional and courteous! My every need was met and they kept their word on every occasion. I would highly recommend you specifically use Prime Auto Center if you ever have the opportunity and allow them to wow you too!
Posted on June 3, 2018 at 9:54
"boat sale"
https://www.primeautocenter.com has handled my boat sale with high degree of professionalism. They have been very patient and respectful throughout the negotiation process. I have sold my boat last week and today got the check. However, I feel even better about my first experience with Prime Auto Center which leaves a very satisfying feeling for me. I will definitely come back to this service to purchase or sell my future Items.
Posted on May 29, 2018 at 6:49
"they took great care of us!"
I am very pleased with the service. I loved being able to take care of everything online with out papers. And the process was very easy and quick to get my refund. Once again all done online with little hassle.
Posted on April 23, 2018 at 10:17
"new car, first purchase, great service"
I purchased my first car this week. Prime Auto Center did an amazing job and really assisted us throughout the entire process. I hope that all my future experiences there will be just as great!
Posted on April 18, 2018 at 1:00
"Great Service, Great salesman - Thank you Michael J. Milton of Prime Auto Center"
This is the second car I have bought with Prime Auto Center. They are the most competent automotive consignment service I have ever dealt with in my 10 years of buying cars and 8 years of general online purchases. Also, particularly notable was Mr. Michael J. Milton, Prime Auto Center delivery specialist, who was very patient and answered all my questions I've had about the Toyota Tacoma we've purchased. Prime Auto Center is lucky to have a guy of Mr. Michael's caliber working for them.
Posted on March 16, 2018 at 6:34
"Second Purchase, Perfect Every time"
This is the second time I have worked with Prime Auto Center to acquire a new vehicle. Their professionalism, and attention to detail are beyond compare. I wholly endorse the comprehensive approach they provide their clients and would recommend them without hesitation to any family member, friend, or client. Simply put, The Best.
Posted on March 11, 2018 at 4:14
"highly recommend Prime Auto Center"
I would highly recommend Prime Auto Center to anyone having the opportunity to buy new or preowned vehicle online, and to anyone who demands perfection. From the moment we contacted Prime Auto Center we knew we were in great hands. Our Sales Rep Glen Gayhart and the Sales Manager Robert Corbin were amazing. VERY NICE, VERY PROFESSIONAL, VERY HELPFUL, Glen Gayhart took the time to explain the vehicle and all its features, and they got us a Spectacular Deal on a used 2010 Ford f150 pick up truck. This was one of the Absolute Easiest, and most pleasant Car Purchase Experiences we have ever had They are the best! Thank you again for the pleasant and enjoyable experience. We will happily refer all of our friends and family to you.
Posted on February 23, 2018 at 5:01
"Greatest consignment service - HAPPY NEW YEAR!!!"
My first transaction ended successfully just before Christmas and thought I'll leave a comment here as I am happy with my new bike I just purchased through these guys. I was a little scared at first especially before holidays, I thought the shipping is going to be delayed for sure, but it wasn't, the bike got here in time so at least I can do is drop a line here so thanks for a great transaction :)
Posted on January 3, 2018 at 10:20
"Thanks for a NEW Home ... and for new start"
My fiance and I are going to be married in a couple of months and unfortunately we needed to sell our small RV and buy a larger one, during the busiest time of our lives. I was left with the task of selling ours for the best possible price and finding a new one with a budget that would work for us as we pay for the wedding. I thought this was an impossible task until I was lucky enough to hear about Prime Auto Center from a friend who suggested I sell my trailer with them. Not only I've sold our trailer for a impressive price, but we also got suggestions on trailers they had for sale. We've got in touch with the seller of a BEAUTIFUL 36 ft Heartland Sundance which is much more spacious than our previous travel trailer which was only 20 ft long. Throughout both transactions, selling ours and buying the camper, I was impressed by their professionalism, attention to everything and I couldn't feel more safe on other previous transactions I've had in the past years. The whole process was without any pain at all and they handled all our paper work, which I hate the most when it comes to selling a vehicle. I would recommend this website to anyone who is buying anything they sell and I've found the only service I will do business with in the future, love the place and our new "home", thanks for making what has always been stressful fun and easy!!!!!!!!!!!!!!!!!!
Posted on December 4, 2017 at 3:47
"2011 Victory Cruiser motorcycle"
I recently bought a bike over the weekend from Prime Auto Center, a 2011 Victory Cruiser motorcycle. This is my first purchase from Prime Auto Center, and I have to say the service is absolutely top-notch! Right from the beginning of the transaction, you're greeted by a highly professional staff. It's my first time experiencing such a truly professional service that pays exceptional attention to detail. (They even washed the bike before shipping it, and when it arrived, it looked stunningly beautiful.) Speaking of delivery, there's no pressure during the Pre-Delivery Inspection (PDI). They simply guide you through everything and address all your questions with a level of professionalism I rarely encounter! Here, you'll get the best price possible! I conducted thorough research, being a very experienced vehicle buyer, and I can confidently say that. Clarence, from the Finance Department, managed my transaction. He was absolutely fantastic, ensuring I had everything I needed without any nonsense. He was terrific!
Posted on November 18, 2017 at 6:21 pm
"Pre-ownerd BMW, NEW CAR, Thank you Prime Auto Center"
I recently bought a pre-owned BMW 5 Series E39. The entire process went incredibly smoothly, without any issues or unnecessary negotiations. I managed to purchase an excellent car at a fantastic price. I want to give special thanks to Robert Sutherland from the customer service department for his personalized approach, impeccable professionalism, and timely communication. It's exactly the kind of service that ensures customer loyalty. Thank you, Prime Auto Center! I will definitely be purchasing from you again.
Posted on September 13, 2017 at 9:16
"NEW buying experience"
I'm absolutely thrilled with the fast and efficient process of completing my transaction! This is the very first time I've ever made a purchase using this service, and I'll definitely be making more purchases in the future.
Posted on July 31, 2017 at 4:33
"You need more starts..5 out of 5? A SIX!!!"
We just bought a used RV. Prime Auto Center was fantastic. We informed them of our price range and what we were looking for, and they provided us with clear instructions, explained the terms calmly, and addressed all our questions. They didn't try to upsell or add any unnecessary extras - it was a genuinely great and honest experience. During the delivery, they went above and beyond to ensure a quick and easy process. They walked us through the RV, presenting each individual item, appliance, and piece of furniture. Although the payment took a bit longer than anticipated, it's understandable considering we made an online RV purchase in an era where online scams are more common than legitimate sales. Overall, I highly recommend Prime Auto Center.
Posted on July 18, 2017 at 3:59
"Great service"
I'm extremely satisfied with the service I've received. It has been fast and easy, whether I purchased new or used products, and Prime Auto Center has consistently provided excellent support. They have always backed me up 100%. I plan to continue using their services and recommending them to others who are looking for a superior service at a competitive price.
Posted on July 17, 2017 at 12:45
"Very Impressed !"
After purchasing a disappointing and cheap RV from Craigslist, I decided to seek professional assistance. Once again, we turned to Craigslist and found another used RV listed by a gentleman named Pablo, who was consigning it through Prime Auto Center. What an amazing experience it turned out to be! My 83-year-old mother, like many individuals her age, struggles with technology, but the customer support we received was truly exceptional. I can't speak highly enough of them. The registration, payment, and shipping processes went smoothly. During the delivery, we were introduced to James Reynolds, who patiently fielded our barrage of questions about how everything operated. He was not only knowledgeable but also incredibly patient. He took the time to explain everything thoroughly, even repeating the explanations when my mother was still confused. His understanding and accommodating demeanor were truly remarkable. It's a relief to know that there are exceptional salespeople like James out there. If you have the chance to purchase anything from these individuals, you will not be disappointed. Happy camping!
Posted on June 24, 2017 at 8:11
"Another Great Transaction With Prime Auto Center."
I have been a loyal customer of Prime Auto Center for the past two years, and I must say they consistently provide excellent prices and top-notch customer service. What sets them apart is their dedication to following up and completing any claims you may have. Their commitment to customer satisfaction is truly commendable, earning them an A+ rating in my book.
Posted on April 8, 2017 at 6:11
"Excellent Experience!"
I recently completed my second transaction with Prime Auto Center, and I must say it couldn't have been any easier! The transaction process was quick and required minimal effort on my part as the insured party. I am thrilled with the service and will continue to utilize their services whenever possible. This company is truly invaluable. Thank you!
Posted on April 2, 2017 at 11:17
"first van sale, great process from start to finish"
I just sold my van. It was the first time I've sold a vehicle like this and Prime Auto Center had the best deal for me by far. They made the entire process of selling the van simple and efficient. Sam, their sales representative, was awesome in educating me about the sale process and he was very thorough in reviewing all aspects of the consignment agreement. He made time to be available when it best suited me and he was able to answer all of my questions. He walked me through all the features of the service and was very informative. In summary it was a great experience for me and I am very happy with my the price I've got in the end.
Posted on March 18, 2017 at 8:09
"fast and secure service"
Yeah, I really dig the service. It's quick and reliable. I'll definitely be using it again. Thumbs up in my book!
Posted on March 17, 2017 at 3:22
"GREAT CAR, GREAT EXPERIENCE!"
HEY NOW FRIENDS MY TRANSACTION WAS GREAT TOOK 5 DAYS, FREE SHIPPING LABELS AND THEY KEPT IN TOUCH THANK YOU VERY MUCH
Posted on March 1, 2017 at 6:17 am
"Outstanding experience"
I recently bought a pre-owned Concession trailer from Prime Auto Center, which I discovered on craigslist. I was already familiar with their professionalism and exceptional customer service since I had previously sold my car through them. We began by discussing my objectives, exploring the most suitable options available, and initiating the process. Prime Auto Center did an excellent job analyzing the advantages and disadvantages based on my situation. The entire experience was exceptional... Prime Auto Center - Thank you once again - I adore the trailer, it's in great condition, and I look forward to making future purchases if feasible.
Posted on February 21, 2017 at 10:57
"Thank you Prime Auto Center..."
Unfortunately I had to return a vehicle purchased from Prime Auto Center. The vehicle was wonderful except delivery time which took like forever, 2 days over the shipping term. Because of that, we had to return the vehicle for personal reasons. Late shipping was also a factor. I was please with the fact that returns were easy and did not require a lot of my time.
Posted on January 10, 2017 at 8:32
"Nice service for sellers..."
Extremely easy to collaborate with. All representatives are polite and patient, guiding you through every step of the process. Our truck was sold almost immediately, and we received the payment within 5 days. The service was excellent, and the buyer was fortunate.
Posted on December 12, 2016 at 2:26
"Must Have Service"
A must have when you make a major purchase on ebay or Craigslist. They pay off without trouble!
Posted on October 15, 2016 at 8:38
"My sincere apologies, Thank you Prime Auto Center!!"
If you had asked me after my first experience with this service my answer (and review) were very different. Upon communicating my experience I expected my voice to remain unheard and to receive no response from Prime Auto Center of San Francisco, CA. I now stand corrected. Albert Bard and Andrew Stubblefield helped to facilitate not only a resolution to my issue but the communication of a personal apology and delivery of an unparalleled customer service experience. Clearly my first encounter was an outlier and in seeing the work that Prime Auto Center of San Francisco put in to remedy the situation I am retracting any and all negative feedback made in this forum and others. Specifically, I'd really like to commend Albert Bard on sitting down with my wife and I to have an candid and apologetic conversation where we were all able to shake hands and feel good about the situation. Despite stumbling out of the gates, my wife and I are more excited now than we were coming to the website originally about being part of the Prime Auto Center of San Francisco family. If we are measured not by our success but in how we handle adversity then this company stands above the rest.
Posted on October 11, 2016 at 5:11
"Excellent service"
Outstanding service! I had never used anything like this before, and I was initially skeptical. However, it turned out to be a phenomenal service!
Posted on September 18, 2016 at 6:30
"Very easy to use, great experience" about-us
I have just sold my fifth wheel trailer with this website and was impressed with the promptitude and professionalism of the sales people, as well as the ease and efficiency of service.
Posted on September 6, 2016 at 4:51
"very competitive, great customer service"
The service was very competitive in their price and customer service. They did everything that was promised and did not use excessive pressure. Great experience!
Posted on August 20, 2016 at 10:44
"Great service and very helpful sales person!"
Even though we reside closer to Spring, TX, we were willing to wait for the delivery of our new Airstream camper. And let me tell you, our overall experience with Prime Auto Center was absolutely fantastic! We were extremely satisfied with the assistance provided by sales representative Donna S. Casillas throughout the entire process of purchasing our new camper.
Posted on June 22, 2016 at 5:06
"Recent purchase, 100% successful!!!"
I recently purchased a used vehicle from this company. It was my first purchase from Prime Auto Center but it will not be my last. Antonio Griffin was our PDI inspector and was so helpful and professional. It was not the most expensive car we bought but we were treated as if we were the owners. My husband and I were so impressed by everyone who worked with us to make the purchase possible, including the previous owner of course.
Posted on June 8, 2016 at 11:50 am
"Great, speedy service!"
Great, speedy service! I was very pleased with the timely replies and quick service.
Posted on June 3, 2016 at 8:37
"The Best Consignment Service"
I recently visited primeautocenter.com to have my car inspected then sold....My 2007 subaru forester needed some routine maintenance such as a grease and oil change however I needed additional work done before I could even sell it with them and Sean Stanton in the Inspection department was amazing, he went above and beyond my expectations...he was able to take care of everything that needed to be done to my vehicle! During the time of which my vehicle was being inspected and working on I was kept informed about the progress and everything... Howard Marshall in Your sales department was phenomenal in ensuring that I was kept apprised of the status and when my vehicle would be ready to be sold. Every encounter I have had at Prime Auto Center has been such a positive experience...the team goes above and beyond to make sure that the client is satisfied and happy! I tell all of my family and friends to visit the website because it is by far The Best consignment service I have ever worked with!!!
Posted on April 29, 2016 at 9:24
"pleased"
received my RV yesterday and i already signed the papers because it was exactly what I was hoping for, excellent seller, excellent service and TOTALLY RECOMMEND IT, ++++
Posted on April 27, 2016 at 5:18
"Great Service. Great Price. Great Consignment Service"
Residing in Phoenix, AZ, I have to say that Prime Auto Center of San Francisco is an exceptional service. Honestly, I must express my gratitude to the dealership I previously visited for providing me with a terrible experience because it led me to discover the option of buying a car online from Prime Auto Center. From my initial phone call with Prime Auto Center to the warm welcome I received while chatting on their live chat system, and throughout my interactions with my representative Debbie and finance manager John G., I was consistently treated with friendliness, respect, and consideration. The overall experience exemplified what customer service and building relationships truly mean. To the entire team at Prime Auto Center, thank you! You have gained a lifelong customer.
Posted on April 12, 2016 at 6:41
"Only the best!"
They are the best. quick to respond and accurate. They follow through on what they promise and the price is right
Posted on March 7, 2016 at 8:15
"no hassles service"
I had no hassles with Prime Auto Center. The transaction went fast and exactly as advertised. I will recommend their service to all of my friends.
Posted on March 1, 2016 at 4:23
"Excellent Experience, Nice Job!!!"
My experience at Prime Auto Center was excellent. They take customer service seriously and made my sale completely worth it. I do not regret it at all! Thank you Prime Auto Center for taking great care of me. I wish them all the best, they deserve it.
Posted on February 25, 2016 at 4:32
"Service Experience."
We had an excellent experience at Prime Auto Center. Our sales man- Howard Marshall was awesome. He did everything to makes us comfortable with our sale. He made me understand the process and everything needed to use their website and complete the transaction safely. Thanks for a wonderful SUV and a great service.
Posted on February 17, 2016 at 5:21
"New Motorhome purchase"
I had the pleasure of working with Prime Auto Center to get into my new motorhome. I've met Linda Snowden, their Pre Delivery inspector, which to my surprise she was a woman. She was personable and knowledgeable, despite the hard time I gave her. I was very happy with my experience and love camping even more since we've got our loaded RV! I will be a customer for a very long time!
Posted on February 11, 2016 at 11:56
"Prime Auto Center Magic"
From my initial appointment with Prime Auto Center, the process of selling my vehicle was incredibly relaxing and stress-free.
Posted on January 26, 2016 at 7:43 am
"Nice, but it can be better"
A phone service would be great, nothing to complain about the Customer Support service though, everything went fast as promised. If a phone service was available it would be 100% GREAT.
Posted on December 28, 2015 at 6:05
"Thank you Prime Auto Center!!!"
I was in desperate need of a RV to live in. I was set up with Prime Auto Center by my brother in law who found a tailer on Kijiji, which was in my price range and had everything we needed. I am so happy I was! He helped me find the perfect RV to match my budget and needs. Prime Auto Center went above and beyond to help me. They made the whole buying process stress free. Any questions I had he cleared up easily. This is the best service ever! Thank you Prime Auto Center!!!
Posted on December 23, 2015 at 9:48
"Keep up the good work."
a pick up service for Items sold on craigslist would be excellent, but i am already satisfied with the current service they are offering. keep up the good work.
Posted on November 14, 2015 at 9:34
"Thanks!!!!!"
I don't have time to make this a long review so I'll keep it short and sweet. When I purchase my ATV, Prime Auto Center was an option and after my experiences with other sales gone bad, for the price, how could you go wrong! Thanks for being so easy to work with and Your quick service.
Posted on November 3, 2015 at 6:21
"Prime Auto Center review"
My wife Nicole and I had a great experience with Prime Auto Center. We had been to a few dealership before searching for a good deal on a commercial van, but with no luck. Either the vehicles had some kind of issue or high mileage. A co-worker recommended Prime Auto Center and I got the best deal ever. We've got a perfect van at a great price, which proved to be a great investment for our business.
Posted on October 9, 2015 at 5:51
"Excellent service, friendly customer support, A+++"
My recent experience with Prime Auto Center was truly a positive one. I have never had such a positive customer service experience such as the one Prime Auto Center provided.
Posted on September 20, 2015 at 4:05
"Great Work!!!"
I had one of the most remarkable experiences! Richard Palmer was extremely helpful, friendly, and supportive throughout the entire process. Thanks to his exceptional work, my family and I are now enjoying our new RV! Richard, thank you for your outstanding efforts and dedication!
Posted on September 13, 2015 at 11:08
"EXCELLENT SERVICE FAST RESPONSE"
EXCELLENT SERVICE FAST RESPONSE
Posted on August 17, 2015 at 8:24
"Number One Consignment Service"
Prime Auto Center, was far better than any other service I€˜ve had. they take excellent care of their customers, now my 1st choice is always Prime Auto Center.
Posted on July 13, 2015 at 1:22
"Very quick"
Vehicle delivered as advertised. Very quick to resolve my transaction. Would not hesitate to deal with again.
Posted on May 23, 2015 at 11:02 am
"Easy service and fast and daily updates"
I would definitely use Prime Auto Center again!!! Easy service and fast and daily updates on warranty issue... Would definitely use them again!!!
Posted on April 23, 2015 at 2:26
"Great Service as usual"
Access to Prime Auto Center was easy and service was great. I highly recommend the coverage as you never know when you'll need it and at the price it is well worth while. I just purchased another vehicle through them and the service was great as usual.
Posted on March 4, 2015 at 12:24
"Outstanding company"
They were outstanding. I expected to work to get them to help me and they went out of their way. Great Company.
Posted on February 28, 2015 at 4:50
"very easy to do business with"
They were very easy to do business with I was very satisfied with the representatives handling my transaction. A great PLUS!! Thank you, Perry.
Posted on January 21, 2015 at 4:23
"wrong!!!!"
I DON'T LIKE THIS AT ALL, THE FACT THAT I CAN'T SEE THE VEHICLE BEFORE I SEND THE PAYMENT IT'S JUST NOT RIGHT. I SEE A LOT OF GOOD OPINIONS HERE BUT I DIDN'T GO THROUGH WITH THE TRANSACTION, WHAT IF I DON'T RECEIVE THE ITEM? I AM OLD SCHOOL AND I JUST LIKE TO PURCHASE ITEMS IN PERSON....THIS JUST DOESN'T SOUND RIGHT!!!!
Posted on October 12, 2014 at 4:15
"Simply the best"
Without a doubt, Prime Auto Center is simply the best. They provide the easiest, most affordable, and incredibly helpful customer service you can find in any business. However, if there's one area that could use improvement, it would be the phone support. Overall, though, Prime Auto Center excels in every other aspect.
Posted on August 9, 2014 at 5:02
"great boat, great service, thank you David and Prime Auto Center"
Truly best in class customer service! David Montgomery patiently assisted and guided me through the buying process. He then meticulously handled all of the legwork, so that I was able to have my new boat delivered in less than 48 hours after we first registered. Yet another reason why my family has bought an excellent boat, and will continue to do so.
Posted on July 28, 2014 at 6:43
"Amazing!!!"
I was amazed at how smoothly my sale on our trailer went. Couldn't have been better once I produced the sales receipt. Thanks Prime Auto Center for a great experience.
Posted on July 24, 2014 at 8:47
"Great deal from Prime Auto Center"
We have thus far this year purchased one new 2014 camper and a used truck to pull it with. We've got a great deal for both. The entire experience from soup to nuts has been positive from the moment I went to their website and bought both truck and trailer. I have been a customer for almost one year now and I can truly say that I can swear by this service. The entire sales staff is hands on and truly wants Your entire experience as one of gaining a customer for life; there are no games played here; everything is straightforward during the entire buying process. Now for the bonus; their service department is the absolute best in the business; I have never had a complaint, nor do I expect to ever have one.
Posted on July 8, 2014 at 8:19
"sleds........"
The delivery time was not as mentioned on the website, it took two extra days to have my sled delivered, not so good on the shipping part. Good customer service through, I apologize for emailing you guys so much and for being paranoid, but I have to admit that at some point I felt like I was being scammed.
Posted on April 10, 2014 at 5:18 pm
"Charles Graham - great sales person, ski purchase"
My experience was so good, I had to write a review.... I was very fortunate to be connected to Charles Graham when I inquired about a pair of jet skis we found on craigslist. He answered every single question and directed me to Prime Auto Center which was selling the skis for him at consignment. I first thought it was a scam, but was quickly convinced by their professionalism that this is no scam. Got the skis delivered and they answered everything I needed to know about the skis perfectly. Highly recommend this service.
Posted on March 17, 2014 at 5:17
"Thanks Prime Auto Center"
I completed my transaction yesterday, and I must say the service was excellent. I have no complaints whatsoever. The vehicle arrived on time, and the payment process was handled smoothly. I will definitely be recommending them to everyone!
Posted on February 19, 2014 at 10:06
"Wonderful experience"
I never imagined I would sell my car through consignment, but the deal I obtained proves that I made the right decision. I want to express my gratitude for the quick sale and the fantastic experience.
Posted on January 2, 2014 at 2:21
"Quick Response!"
They were very helpful with my transaction. Response was very quick!
Posted on December 19, 2013 at 1:29
"Fast & courteous"
Incredibly fast courteous service. Well worth the price...
Posted on November 8, 2013 at 12:26
"Great Customer Service"
Customer service was great. They walked me thru the process. Before I knew it I had my car delivered. Good service to recommend..
Posted on September 22, 2013 at 3:48
"Unexpected sale, very professional!!!"
I decided to have my 2010 Ford truck inspected at Prime Auto Center based on the positive things I had heard about them. I had the pleasure of meeting Hector Mendoza, and the experience was absolutely wonderful. Initially, I had no plans to trade in my vehicle; I simply wanted cash. However, after test driving a 2013 Ford double cab that was newer and more powerful, I was convinced to sell my truck just four days later. Throughout the process, I encountered minor issues, but Hector promptly addressed my questions and catered to my needs. I would not hesitate to sell my current truck any day of the week if the need arises. Prime Auto Center displayed a high level of professionalism throughout the entire transaction.
Posted on September 12, 2013 at 6:03
"Excellent"
response was excellent - timely and no hassle. Sale was paid promptly!
Posted on September 4, 2013 at 8:29
"Very pleased with service, will buy again."
Very pleased with service, will buy again.
Posted on August 26, 2013 at 10:39
"Nice!!!"
They were very prompt.they met all my needs. They responded in a timely manner to any and all of my concerns.
Posted on August 22, 2013 at 8:03 pm
"The Best service Ever."
I recently purchased my very first camper from Prime Auto Center, and I am absolutely thrilled with the entire experience. The employee I worked with, [Employee1], was incredibly patient, knowledgeable, and an absolute pleasure to work with. I had a great experience with Prime Auto Center, and I am excited about the possibility of working with them again in the future.
Posted on July 7, 2013 at 7:47
"Poor Customer Service - Canceled Transaction"
Customer Service sucks. Took two days to answer a simple question, could not start a transaction with these guys since I had a deadline. A phone service would be useful.
Posted on June 22, 2013 at 4:13
"Great and fast customer service."
Great and fast customer service. Any issues were responded to in a timely manner.
Posted on June 4, 2013 at 12:59
"My first purchase, will buy again."
I bought my first car this week. Prime Auto Center did a wonderful job and really helped us through the process. I hope that all my future experiences will be as good!!
Posted on May 11, 2013 at 10:20
"Thank you"
Great and fast sale, thank you sparing me of the hassle of selling and all the paperwork.
Posted on March 14, 2013 at 1:53
"A +++++ Service"
i will always use Prime Auto Center as my warranty seller for my vehicles and i always recommend them to everyone i meet!
Posted on March 9, 2013 at 12:22
"Excellent. Will Recommend!"
Excellent very easy and fast transaction thanks, recommended.
Posted on March 7, 2013 at 11:16
"Thanks Michael, Thanks Prime Auto Center"
Very smooth and easy selling experience at Prime Auto Center with Michael as sales consultant. Highly recommend doing business with Prime Auto Center as they are friendly and fair.
Posted on February 20, 2013 at 8:26
"World class service"
This is the first time I have worked with Prime Auto Center to sell our vehicle. Their professionalism, and attention to detail are beyond compare. I wholly endorse the comprehensive approach they provide their clients and would recommend them without hesitation to any family member, friend, or client. Simply put, The Best.
Posted on February 5, 2013 at 2:07 pm